LACAUSA Clothing – Cashback, Rebates & Rewards

I placed an order 6 months ago. The order never shipped. I was charged. Customer service is non-existent. The phone line is disconnected. They do not respond to your emails. How do I get a refund? This is unacceptable. If this company stole from you like they did from me (charging you but not shipping what you purchased, not following their return policy, etc.), consider submitting a consumer complaint to the California Attorney General's office.

I was introduced to this brand and absolutely love it!!! The quality is superb, it's well made and the fabrics they choose are top quality. I like that they have pieces that you can build on by layering and I like that I can get something for work, a night out or a workout - they have some of everything. If you have not tried them - try them! You will not regret it.... made in the USA, Los Angeles.

Love LaCausa! I have a few pieces in my closet that are my go-to’s for comfy, cool and casual looks. ❤️❤️❤️

Super dissatisfied with my experience. Ordered several items and received them in a reasonable amount of time. After deciding I needed to return two items because they did not fit, however, I found that I could not access the return page. The link simply opens a blank page. I have tried calling and leaving a message on the"customer service" phone number, filling out the site help form, emailing and even messaging on Facebook. No call back, no response, nothing. It has been a week since I first tried to initiate a partial return and have gotten no help from customer service. This is horrible practice for a business and has completely turned me against ever ordering from LACAUSA again. This is one of the worst customer service experiences I have ever had ordering from a business online. UPDATE: I have finally heard back from a customer service representative and had my issue resolved. They also offered a gift card to compensate for the delay in returning my messages. Apparently there is a glitch on their website.I appreciate having the issue resolved but I do think they should have better methods of getting in touch with a customer representative or a way of assuring customers that their message has been received and how long it may take to get a reply in the event that they are having site issues or a back up of customer messages to address.

Malgré de gros problèmes de livraison à l’international et des frais de port et de douane exorbitants, Lacausa est une superbe marque engagée, éthique et responsable, qui commercialise des articles de très belle qualité et offre un service clients en OR. De belles valeurs et de beaux produits, et un vrai service clients ? C’est tellement rare de nos jours ! Je recommande chaleureusement cette marque.