Kitbox – Cashback, Rebates & Rewards

Ordered a pair of Tyr CXT-1 trainers back in May but unfortunately after only wearing them 3/4 times, the right shoe revealed a bit of a fault, 100% a manufacturing issue and nothing to do with Kitbox. I reached out to see if there was anything that Kitbox could help me with, asking about potential warranties, expecting that they may give me the contact details for the manufacturer to resolve, nope, Kitbox went above and beyond. Not only did they offer me a complete replacement, when my exact pair and size wasn't in stock and I wasn't a fan of the other colourways, they upgraded completely free of charge to the CXT-2's & even got them to me the next day. Literally couldn't of asked for better customer service and now I can resume my sessions. Massive thanks to Kitbox, especially Claire who went all out in getting me sorted!

Great customer service. Id put the incorrect delivery address on my parcel and the guys were so helpful in getting my parcel to me doing anything they could to help. Will definitely be ordering again. Thank you.

Every time I’ve bought anything it has either come on time, early or I’ve been refunded for anything I changed my mind about immediately. Great service and brilliant kit

Excellent range of fitness products and when we needed to return an item for exchange we found them to be really helpful. Their communication was great and they kept us up to date with the process the whole time.

3rd time shopping with kitbox, i cant fault them. Good communication when contacting the customer service to. Very happy with the items i purchased. I will continue to shop with kitbox.co