Keto-Mojo – Cashback, Rebates & Rewards

My meter doesn’t properly even save the before or after meal tags because the before meal tag is missing and it won’t save a tag that I create. I have to go into each result in the app and independently add a tag. Is my meter faulty? They don’t care. They never offered a new meter. They just stopped emailing me altogether, to forget about my issue. They keep saying the same things. I keep replying the same information.

Insanely expensive Firstly, the brand should ask which strips are needed. Only giving 10 strips and then charging 50 euros for 60 is insane. Can’t sent it back because it’s already been opened.

To be fair the previous meter seemed to work fine, but they “blocked” that one and forced an upgrade. Unfortunately despite having to pay a significant amount for the required new strips the upgrade still hasn’t arrived and the response so far from support has been dismal. I’m going to ask for a full refund unless they respond positively very soon.

60 strips kit arrived with a rather short expiry date of few months. I won't be able to use them before some of them expire. I requested a return or partial refund. The company (customer service rep Tomasz) choose not to solve this, said it is normal to have 3 months expiry. I will not waste effort and just switch to another monitor to not give them business any more. Plenty of competition on a market. They also add a 2nd VAT on top of the advertised price which is supposed to include VAT in EU. Disappointing company not fit for EU market. Adiós

Great service. Equipment has obviously been made to a very high standard.