Kate Somerville UK – Cashback, Rebates & Rewards

Had a faulty pump on particularly pricey KATECEUTICALS™ LIFTING EYE CREAM. I liaised with a fabulous member of the customer service team, Sylvie. A little back n' fore, wanting a video of said damaged pump, proof of purchase etc. but hats off to KS team the item was replaced and postage paid to return the damaged product to be reviewed for batch fault. Thank you

I asked their customer services team some questions about their products and their responses were quick and super helpful!

My favourite skincare brand! They have such a wide range of products for different skin types and skin concerns! My skin always feels amazing after using these products and I can't get enough! Would definitely recommend it as a small amount of product goes a long way and will leave you feeling extremely happy with your skin!

Took the skin care quiz. Excellent technology which gives a detailed description of your skin and recommended products to use. Some confusion over a recommended product for am and pm use but this was quickly resolved by emailing the support team.

Amazing company with amazing products and customer service! My skin looks it’s best with Kate Somerville! So glad I found them after years of companies that didn’t work for me! They know skin! Wonderful one-to-ones and tutorials with kind and helpful specialists online and products that work with great ingredients! Great loyalty scheme and free samples! Wonderful, kind, understanding and generous customer service with quick response when you need them which as products and site are so good isn’t often! Would definitely recommend! Xx