Johnny Was – Cashback, Rebates & Rewards

Disappointed in the lack of compassion and empathy. I had an accident last year where both of my feet were broken and had 5 major surgeries. I purchased several thousands of dollars in clothes on line while in bed. This clothing normally runs true to size, I normally use a large. when I was able to walk and stand. I tried on the dresses and everything else I had purchased. The two dresses and one shirt did not fit. They were too big. I have called the company several times and they told me sorry they cannot refund or give me a credit. I told him I specific problem that I had a catastrophic accident, and I was unable to walk for several months and they didn’t even acknowledge or empathy about my injury. I do not understand why they will not make an exception and help me since I had a valid reason for not returning the dresses. It is not my fault that the company did not make the dresses the sizes that they have on the label. I have reached out many many times and requested a supervisor to call me and no one has called me back. I find it is extremely difficult to return anything you purchase online. The worst part is that I cannot even return it at the store because they do not allow the store to return online product. Very sad! Daisy Wortel Miami

The company is in the stone ages in regards to how they handle returns. So frustrating. Get with the program. If you have a correct size in one of your stores and someone brings in an online purchase and wants to exchange the item, let them!!!!! To have to jump through hoops is ridiculous. Won’t ever shop there again!

I can't get off their mailing list after a year of requesting it by contacting them by phone, email and their own unsubscribe on the website. They get around it by making you enter your name and email and address in order to be removed then proceed to re-enter your info and mail to previous addresses with the "or current resident" printed on the label so the USPS has to deliver it. It's like Mickey Mouse in the Sorcerer's Apprentice with the mop and buckets that keep multiplying - just can't get them to stop and at this point I wouldn't buy anything with their label on it if I was buck naked and it was minus zero cold.

I ordered a blouse on sale, online. When I attempted to return the item, I was told no. It was on sale for less than 1/2 the original price. At the time of purchase, I wasn't warned about this policy. I've checked the previous gmail. Saleswoman said she had nothing further she could offer. Now I can't talk with a customer service clerk. They are short-staffed so I'm told. I've loved a kimono I bought previously and planned to purchase another. Unfortunately, those plans are cancelled.

I ❤️ the quality and style of the products though the e price point is a little steep.. Johnny Was Caters for every woman’s of all shapes , sizes & color Have been completely satisfied every time I purchased thru the company website & at Neiman. Marcus they do offer great deals from time to time, Sweet❣️ Proudly made in California 🇺🇸 Gave it a 4 ⭐️ ⭐️⭐️⭐️ Minus 1 ⭐️ for the price