Jewellery Maker – Cashback, Rebates & Rewards

Very disappointed with quality of recent orders this channel changed all about Jadeite remember years ago hype about tanzanite now it's on show nearly everyday returning latest order not watching anymore

1. Quality, not bad 2. Prices can vary considerably on very similar items. E.g copper sheet 0.30 mm £2.00 cheaper than sheet at 0.32 3. PROCESSING OF ORDERS VERY VERY SLOW 4. Used to be a great channel, now frequent guests selling the same items at initial HIGH prices - WE ARE NOT FOOLS, we can see what you are doing

What has happened to this channel? I used to love it, but now it is the jadeite channel - no focus on anything else.

Until recently I hadn't had a problem with Jewellery Maker and then at the end of October an order didn't arrive, I let them know and was asked to wait longer, I waited and let them know it's still not arrived, they said it was being investigated, I waited and emailed again and again and again each time to be asked to wait or it was being investigated. Now almost 4 months later I have been told they will not refund, credit or replace because it is outside their 30 day period, hello what were all those emails I sent. This was a large order for £900 and they tell me where to go after spending a lot of money, the bulk of this order was on split pay so they have made sure they got the money before refusing a refund. I will never buy from them again and warn everyone to pray Royal Mail deliver all your orders. I have added two stars today 18th February '23 because they have finally given me a full refund and an apology.

I paid fir an order June 29th and it never arrived. I asked for a refund and 9 emails later still no refund!!!