ivie – Cashback, Rebates & Rewards

The support team at ivie are excellent, they respond quickly when I contacted them and proactively found a solution to an issue I experienced after my faulty smart meter was replaced by my energy supplier. The ivie bud is a great device!

My Ivie Bud didnt work at all. Hopefully to get my refund it won't be like getting the proverbial blood out of a stone thou.. On 22/12 I sent an email to this effect following the instructions on the evie wbsite, Nothing heard 3 weeks later so tried the website for another form of contact. Ha! No chance - just an email address. Please therefore provide proper contact details and advise how I can get a full refund Ivie asap, as I contacted you within 14 days of receipt and do not expect to pay any postage in the circumstances. (contacted again last week and still nothing after 4 weeks....) Have replied to Evie's response by email immeiately so will see what happens.. Update: Ivie Bud not working seems to be a smasrt meter issue - I can confrm having issues with my Hotmail/Outlook account and my emails to Ivie may not have been delivered. They have been very quick to offer a refund and return lable now that I have managed to finally contact them on here. Shame for Outlook in this instance after all,not Ivie/Chameleon!

Not a case of just plugging in. You have to download an app and feed in your info. NOTE: if you need to change the tariff, the tariff you enter on the app does NOT appear on the smart in house display. Ivie bud states your supplier has to enter the tariff amount and my supplier says ivie bud must do it. Not much use if it is not showing the correct info. So I think it will be returned. Today having posted a review here, Eon contacted me, the tariffs have been updated. NO apology for the many emails and giving wrong info.

Thak you for coming back to me to sort the problem out. Once again a fan of Ivie .

I've absolutely loved using my ivie Bud and the app to help me save money on our bills this year, especially now that the weather is getting cooler. It's so interesting to be able to pin point where energy is spiking and make changes to save money. The app is so good at giving me tips for reducing our consumption and I love that it makes it fun with the challenges and rewards you can use. The Bud is great for using with our smart meter to track everything too. Super easy to set up and get going with it. Highly recommend!