Isotoner – Cashback, Rebates & Rewards

Isotoner is a VERY difficult company to order directly from. Once you place an order with them, you cannot cancel it, no matter how fast you contact them to do so. Customer service is horrible. There’s no CS phone number readily available, and once you find one, you can call until you are blue in the face and you’ll never reach an actual person…just a recording telling you to e-mail them. Once I received the order that Isotoner wouldn’t cancel, I returned to them it immediately without even opening the package. I had to pay shipping to receive the order, pay more to ship it back to them, and then they kept $10 of my refund, stating that I used their return shipping label, which I did NOT! I ended up finding the same Isotoner gloves on Amazon for $15 with free shipping…no hassles. And the only reason I purchased anything Isotoner was for someone else who asked for those specific gloves. Never again!

I received my slippers and the sizing is way off. They do not pay for returns for there defects in sizing. I will never buy from them again and besides that the slippers are very flimsy, thin not of quality that they use to be.

I ordered 2 new pairs of slippers to replace ones I already owned & loved. They lasted for almost 6 years & I wore them every day as my inside house shoes. I could wear them outside to get my mail becuz of their rubber sole. They held up beautifully after I washed them numerous times. The new pair were totally different & cheaply made. I was horribly disappointed. When I contacted customer service, they replied quickly & refunded me immediately. I was surprised when they told me to just throw them out as opposed to returning them. Clearly, they knew the pair was garbage. I returned both pairs & after 4 weeks, I had to contact Isotoner to inquire about the refund for the other pair. They asked me for the tracking number, which I had & then they said they would issue a refund. I doubt the would have refunded my money if I hadn't contacted them. I'm not impressed with the whole experience. I prefer a company with a live person to speak with & has integrity in their product.

Just purchased my second pair of Isotoner slippers with memory foam and I couldn't be any happier. I'm aware it's the middle of summer and slippers aren't greatly worn this time of year. I'm just a touch "aware" of what my feet touch if you will, lol. I very rarely walk around completely bare footed due to not wanting my feet to possibly get dirty #1 and #2 in spite of summer weather I almost always have cold feet. Therefore making my Isotoner slippers perfect to just slip on very easily to walk around and or warm up my feet. Not to mention the grandiose selection they have to choose from and far as style you may want but they are also incredibly soft and comfortable. Isotoner is made with great, strong, very sturdy, quality! My slippers last me for several years! A definite must have in slippers!!