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Great company, great sofa. Benedetta in their Interior Planning service at the Tottenham Court Road store was absolutely brilliant too - very helpful every step of the way.

Rachel at Heals was outstanding . I must have asked at least a dozen questions and she couldn't have been more helpful and responsive. This included taking photos of light fittings in real time from all manner of different angles.

I was feeling overwhelmed by my lounge 'refresh' project until I linked up with Helen of Heals Interior Design Service who was simply fantastic. I know nothing about design; Helen knows everything about design and her blend of subject matter expertise and natural people skills helped me get clear on what I liked and didn't like and feel really excited about my Heals purchases. Helen went above and beyond; I highly recommend her services and can't wait for my furniture to be delivered!

I phoned Heal’s today hunting for a Ligne Roset sofa expecting to be told I’d be waiting months if not years before anything was available. Thanks to the professionalism and excellent customer service from Doyin Daniels I have purchased the sofa and delivery will be in a few short weeks! I’m most grateful.

I’ve just received a beautiful, great quality sofa from heals. The customer service in helping me make my selection was fantastic- genuine and design focused, no hard sell at all-, the sofa is perfect and it was delivered weeks early and by a thoroughly professional delivery team. It’s also Uk made. I tend to make few, but individually significant purchases with Heal’s and am always pleased with the process and outcome. Thought it was about time I left a review!