Graco – Cashback, Rebates & Rewards

Please don’t purchase as to where I never received my car seat for my son that is transitioning to a toddler car seat that I never received dad went to buy one that same day they said it was delivered because it never came and we was really i need of one I called to notify them that i never received my product and told them dad brought one so can I get a refund they refused with out dads proof of purchase and said they would just redelivered the item they did and delivered the 2nd car seat to my old address they are bad for business and WILL REFUSE TO REFUND YOU YOUR MONEY. In which I call it FRAUD!!!! BE AWARE

Horrible car seats. The headrest rattle so bad that a child with autism or other issues would go absolutely nuts having to listen to the noise. The noise drove me nuts just driving without my granddaughter in it. When I confronted Graco about the issue, they gave no solutions. They just indicated that "headrest rattle", that is the way they are. WELL, my past car seat & the new car seat don't - SO now what, Graco? How is it even logically or ethical for a baby seat to rattle so bad that it could cause a child issues? NOT OKAY. Horrible customer service response. Graco needs to fix the issue or remove the car seats from the sales market PERIOD. I even have a video of my granddaughter dealing with the noise. It was HORRIBLE

I got defected stroller from Walmart. I called graco and resolved the issue. Arranged pick up of my product and shipped new same product at 0 cost. Great customer service. Thanks.

Bought a Graco product that needed a specific accessory to be used. Later realized that this accessory could not be purchased in Canada so I wanted to return the product which I had purchased on Amazon.ca. However I had thrown the box away and Amazon’s return window had closed. Contacted Graco. Customer service was very helpful and efficient and they provided me with a return label to return the product directly to Graco for a full refund. Very surprised and pleased with the customer service experience.

We love our Graco seats. We have bought plenty and they are always easy to move and install. My kids are comfy and safe.