GoTen – Cashback, Rebates & Rewards

Go Ten is 50/50 for me. On the positive half, shipping is quick and easy, queries responsive. On the not so positive side -some high ticket items have a high rate of complaints or returns. You will have to split the return 45-55% with the company. Obviously this will leave you out of pocket. Missing screws -you are advised to tell your customer to go buy it themselves and a small partial refund offered for this. I would happily score this company far higher if some of the items were less shoddily built. Too many incidents of broken, frayed , bent or misaligned screw holes etc especially at the price they are being offered at.

They have great products but terrible customer support. I have been waiting 5 days for a response for a ticket that I created. They advertise a Shopify integration but when you sync the platform, you are taken to 3rd party app, whose registration form is in Chinese. They claim they have 24/7 support but there is no live chat on their platform, so you just have to wait until your account rep decides to respond to your email. Their platform was highly recommended, but I fear this will hurt my businesses especially if a customer has an issue that needs immediate response

I am extremely satisfied with the service I received from Tina and I might even rejoin in the future as I can see that Go Ten puts its customers first. The staff is interested in helping you. They are friendly, helpful and prompt. Great company! Highly recommend them.

The service from Tina is astounding! She indeed took the time to clarify all my questions and doubts. She makes me comfortable with their dropshipping platform as I am new on this platform. A surpassing service so far!

With goten dropshipping platform, running my business became easy and much better than before. Very responsive and fast shipping service.