gorman – Coupons, Promo Codes & Special Offers (0)

Nice summer range.Good Black Friday offer.

I was hesitant to buy with all the negative reviews around returns processes, so I avoided any clothing items I'd need to return. What I did buy on express turned up within 2 days, and the quality is wonderful! So I'll give it 5/5 based on my experience. :)

Orders arrived promptly - in biodegradable recycled paper packaging- very happy! Did arrive in 3 different parcels at different times but that was not an issue. One item did not arrive and email was sent advising they don't have the item and a refund was issues without me having to message or do anything, which I was happy about. Was emailed a $20 voucher to use to make up for the item they couldn't provide. The rest of the items that arrived were lovely, all ordered for a great price on a sale- very happy overall. I saw all the negative reviews after I ordered and had major regrets but actually in the end I am very happy with the items and delivery etc.

I am really surprised at all the negative reviews. I have been to the Store in Westfield and loved the clothes. This was my first time ordering from Gorman on line - I ordered a dress on Tuesday and it arrived on Thursday. It is exactly like the picture - the style and fabric are absolutely gorgeous. I ordered before reading the reviews so was a bit nervous but they have far exceeded my expectations.

I'm noticing a lot of negative reviews but I suspect this may be because scammers have set up fake Gorman shops recently and advertised them on Facebook. I clicked on one and it's only because I know the website so well that I realised something was wrong. Also there was a massive hack on Optus last year and the Factory X websites were all affected. I usually have a good experience with buying from Gorman. I've taken off one star because service is not consistent and the quality of fabrics, fit and construction are not what I wish they were. If you like something when it comes out, stay on the mailing list and you will know when it goes on sale. Gorman holds fantastic flash sales on popular items only weeks after new releases.