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I have used this service twice. Both times I booked the shared ride. My first trip in July I had the entire bus to myself both ways. My second trip this December they upgraded me to a private car for free! All the drivers I rode with were extremely friendly.

A very nice driver. He arrived early and texted me. No issues getting to the airport.

So very kind to me and helpful, easy to book and cared for my transportation needs, thank you!

Ousmane arrived early by 10 minutes which was great for us, we’re always ready early. The van was super clean, he was a great driver and nice conversation. The company he works for is another issue. They had him booked to pick someone up at the airport we were going to, before he was to pick us up. He kept trying to call the desk, they kept hanging up on him. They finally cancelled the other pick up with him, no idea what happened to those Travellers. Our trip was great. Awesome driver, quick route, he took our luggage to the elevator we needed to be at in the airport.

Great reception at the welcome center in JFK. The Van was impecable and the driver more than kind and educated. I can recommend and encourage to use this service, which is a really warm welcome to NYC.