GDFStudio – Cashback, Rebates & Rewards

Excellent customer service and communication. We had an issue with a product and they rapidly responded and corrected the issue. Thank you. Will definitely buy from them again.

In 2020 I purchased Tyrell Outdoor Grey Finished Larch Wood Swinging Loveseat. The wood did not stand up to the weather. Within 2 years, one slat is split in half right down the middle. The arms are cracking at the bends, one much worse than the other. I did not seek replacement or return, only that the damaged pieces be replaced, as shown in the pictures. After first getting a runaround from everyone I have interacted with, the company sent me a replacement swing, so I am happier than before about this product.

Shipping was surprisingly fast which came in two separate shipments as was clearly identified in their advertisement. Assembly was easy and all pieces fit together perfectly. The only issue was two chairs had some sharp burrs that were overlooked in the finishing process. GDFStudio offered to replace the products at no cost. Since it only takes a few minutes to file or sand down the spots and I didn't want to wait for replacements, I requested they send me some touchup paint. They didn't have any but at my option agreed to compensate me or replace them for my trouble and buying a can of spray paint locally. I opted for compensation without stipulating how much. I was both surprised and pleased with the percent reimbursement they sent me. I will gladly do business with them again.

Just received my Giovanna Coral Outdoor Aluminum Side Table with Glass Top. Great addition to my patio furniture! Table came well packaged, no damaged or missing parts. GDF Studio offered the lowest price on the market with fast and free shipping. Company also offered 20% off coupon that makes GDF Studio a winner!

I ordered the Coral Bay 7 pc outdoor chat set, I am very impressed with the quality and the set was easy to assemble. I was bothered with the 21-day shipping as that is an eternity nowadays with so many doing overnight. I do understand after talking to them that this is a Fed X thing and would make it ship sooner if they could but at this time it's up to 21 days. So I did get all my items within 21 days and no longer do I think they are a fly by night operation, be patient as you will get your stuff.