Freya Rose – Cashback, Rebates & Rewards

Bought a pair of heels for my sisters wedding called Bianca and wasn’t sure on sizing and the customer service assistant helped me with sizing and was super responsive. The pearl heels were even better in person and such high quality, I will definitely will be wearing these far beyond her wedding 🤩🔥

I have now bought two pairs of shoes for my wedding at Freya Rose. One for the ceremony and one for the reception. I can't get over the quality of the shoes, I'm completely in love with the design as well. The British design combined with the Spanish know-how on shoe making make these shoes complete art pieces. I also bought a baroque pearl drop earrings set and I don't stop getting compliments on them. Delivered on time.

I was really disappointed in the service. I ordered a pair of shoes which came quickly however were too small. I returned them a month ago requesting a larger size and still hadn't received them. I downloaded the Shop app which was supposed to show the progress of my order however it doesn’t give any information other than the order details. I tried phoning several times but no one ever answers the phone and so I emailed but have not received a response. Having spent £400 on a pair of shoes I was disappointed in the communication. Update - shoes have finally arrived and are beautiful. Thank you Lucy for your assistance.

Freya Rose were brilliant to shop with. I first ordered four pairs to try for size and fit, they were all exceptionally beautiful and so well made, not to mention extremely comfortable. These all got sent back as it turned out I needed a different size, but returns were easy and my final pair that I will be wearing for my wedding arrived in no time at all. They’re just stunning and I can’t wait to wear them for my wedding. Thanks Freya Rose for the dreamiest wedding shoes ever :) C x

Thank you for making my dream shoes become a reality. I cannot wait to wear them with my wedding dress. Both my sister and mum are going to order also so we’re very excited. Eva x