BNKR AU – Cashback, Rebates & Rewards

Bought a dress for my partner, three weeks before her birthday, received an email after ordering saying that the warehouse has no eta, no promise to follow up, or a number to call, cant even pick it up? Is this just a well-designed ponzi scheme marketplace? the website should be warning customers that their orders may not arrive, and that they are experiencing faults. really poor service.

I placed an order for dress I was wanting to take on vacation. It finally arrived about 6 weeks later, well after I was home again! I decided I wanted to return since I hadn't taken it away with me. They finally responded to my refund request to say they'll issue a credit. This was a full price dress and according to their returns policy I'm eligible for a refund. Multiple emails to follow up since and still haven't got a refund approval. Useless service! And dodgy practices. They should be shut down.

I have made a number of purchases from BNKR in the past and had no issues and loved the clothes but my latest purchase was never shipped. It’s been nearly a month since I ordered and there is still no indication on the Spotify tracking app that the order has been shipped. I have emailed multiple times and tried to contact on their messaging platform and haven’t received any response. I keep looking for news on whether the company has gone under but haven’t found anything.

All good thanks

I love BNKR! In the midst of other online retailers, their service provides faith in online shopping. Their clothing is very on trend yet for an affordable price. The customer care team reply within 24 hours and are efficient in responding to queries. They are also very understanding and thoughtful when assisting (I had a late return however they still accepted this) I am definitely now a life long customer, and will continue spreading the word about this wonderful business.