Expedia TH – Cashback, Rebates & Rewards

AVOID AT ALL COSTS. I've booked a flight through them, which turned out to be cancelled weeks before and no notification was given to me or a refund by this agency. Poor management and customer service, not worth the headache. Find a more reliable agency or site.

Last february I booked tickets with Expedia.th from Bangkok tot Sanya in business class with Cathay Pacific in july. Before comfirming the tickets I checked the regulations, Expedia refers me to the site of Cathay, I read that changes are free and cancellations cost 1000 Thai bath per ticket. Three weeks ago I called Expedia to change one flight and Expedia told me that changes are not permitted because of the regulations of Cathay. I called Cathay and they told me that cancellations are permitted but I had to do it true Expedia and Expedia may have there one regultaions, strange. I send three emails to Cathay and Expedia, Cathay replied, Expedia did it once and after my second email not. I called to Expedia four times, expencive calls from Europe, every time I get some one one the phone I think just started at his job. Know nothing and put me on hold every time. Expedia refer met to Cathay and Cathay to Expedia. finally I can't do anything about it and I have to take it ofr what it is. So people take my advice, NEVER make use of Expedia, I read a lot of review of Expedia al around the world and actually I didn't see much more then one star. And don't forget, Orbitz, Trivago and Hotel.com is the same company.