The Edinburgh Woollen Mill – Cashback, Rebates & Rewards

My family supports a Christian charity which provides desperately needed daily items for refugees in Armenia. We therefore buy a lot of reduced-price clothes to send out there. The shop assistants in the EWM shop in Nantwich are always so friendly, supportive & helpful. On Thursday we went into the shop because there was a sale on, & the ladies went out of their way to find good value, warm items they thought might be suitable. After just having had a less-than-welcoming reception in a local bank, the attitude of the staff in EWM was very welcome - thank you!

Went in to your store on great george st plymouth.The staff in there are so friendly and helpful and go above and beyond for customer care.Val was so great looking for my size and length in trousers,then showing me tops that would go with them.She was also helping me to get the tops on and off without me telling her that my fibromalga was giving me lots of pain and I couldn't manage.The lady on the till was also very kind and has ordered me another top as they didnt have my size in store.

I would just like to say how pleased we were with the great service my wife and myself got in the Jedburgh woollen mill we bought gifts and had scones with jam and cream and coffee absolutely delicious the lady Amy in the restaurant couldn’t do enough for us what an asset for the mill Then we went to the shop and Sharon served us also a gem of a person couldn’t do enough for us Thank you Amy and Sharon great assets for the mill and thank you to the Mill We will definitely be back Johnnie and Gillian.

I had placed an order online for two pullovers for delivery to Athens, Greece. The order was lost (it was close to Black Friday and the run-up to Christmas, so I appreciate that shops and delivery services were much busier than usual; mistakes do happen, we are human after all). I was refunded the full amount immediately, though. Then I placed another order, which arrived sharp on time (14 working days, the shortest possible time as indicated on their website). All items we ordered were good quality and prices reasonable. Had it not been for the loss of the first order, it would have been 5 stars without second thought.

Absolutely love Edinburgh Woollen Mill, I've mainly used online but placed over 3 online orders and 2 store orders in last few months, i love the clothes, the quality is so good! i've had no issues at all with any purchase. Visited 2 local stores and staff are lovely.