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Eventim Retailer Rating
Last Eventim Reviews from Trustpilot

I booked tickets for grease the musical and after a very easy web site interface I still managed to book for the wrong time show I sent a quick email to the eventim team explaining that I made a mistake and would like to have a refund on the tickets They explained how to do this and with in a hour I recived the refund and managed to rebook the show again at the proper time Thank you so much for the amazing aftersales service and helping to sort everything out so quickly for me and taking all the stress out of my mistake It's great to know your company looks after people after the transaction as well

Fabulous help from Anish in customer service when i needed to change all of my contact details. Thanks Anish :)

Easily purchased tickets. Contacted customer sevices twice with a query, exeptional speedy response, answering al my questions. Will certainlt be using the company in the future.

I bought tickets for a concert through "Eventim" and everything went great, I had to open an incident because the mailing took longer than normal (12 days) and they helped me very fast and very effective. I will definitely buy tickets here again. PS: I give them 4 stars, because I think that the mailing of the tickets by post is a bit obsolete and a bit dangerous (because of its loss).

Amazing customer service! I was worried about an error in my booking I had made but David was happy to help amend my order. Quick replies were much appreciated. Also a response from Anish today was very reassuring that my tickets would be sent via email a week before my concert! Thank you so much for your help, I shall now wait for my tickets to arrive!! x
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