Eurostar – Cashback, Rebates & Rewards

Most recently 31/03/23 I had exceptional service from a member of staff named malvina at gate du nord. She was so uplifting and helpful, and went above and beyond to assist me from security to departure gate. This hasn't been my previous experiences pre covid, but definitely with staff like malvina the experience has enhanced.

Used them a few times without a hitch between Brussels and London. When you get a ticket on a special offer, it's even sweeter (€29 one way). Trains are punctual, fast, clean and comfortable. The only problem is the Internet - their Wi-Fi is simply dead. And the waiting areas both in Brussels and London are rather inconvenient, to put it mildly. The security checks to get to the train can be tiring, too.

Excellent service and special thanks to Customer Assistance Team member Achata who helped me from the moment she saw me in the queue until inside the train (I’m 7.5 months pregnant and was travelling with a toddler and heavy suitcase). Such great service from Eurostar and very grateful for the support from Achata who helped making my journey so smooth.

A very smooth experience booking a trip to Amsterdam. All staff have been bery helpful and accommodating.

Hele fijne reis gehad naar Londen. Alles verliep netjes en op tijd. In de trein genoeg ruimte en een bar om wat drinken e.d. te halen. Personeel was erg vriendelijk en behulpzaam. De wifi in de trein werkt niet heel goed, maar dat is het enige 'minpunt'. Tip: wees op tijd, in zowel Nederland als Londen moet je door 2 douanes en een bagage controle.