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Don’t advertise an item without the ability to deliver the goods.

The mattress itself is good, but the cover recently got torn while moving and I asked if they had replacement covers to buy and they suggested I BUY A NEW MATTRESS. Uh, no thanks. I've suggested the company in the past to friends/family getting mattresses, but won't anymore.

Beautiful product! Great customer service. Excellent quality, transformed the sleeping experience.

eLuxury Supply is my go to for all my family's bedding needs. I have ordered mattress pads and toppers for all my beds and not a one has disappointed my family. I just replaced some of my pillows with new ones from eLuxury, and my neck is appreciating the good nights sleep I am getting. I, also, have one of their cotton beach towels which holds up to many washings. Along with offering top of the line products, eLuxury extends top-notch service to its customers. Ease of ordering, swift processing of orders and shipment and friendly staff members keep me coming back for more products.

Customer service was excellent! Purchased a bamboo mattress pad and it is doing wonders with my sleeping.