Dr.Jart+ – Coupons, Promo Codes & Special Offers (0)

I called on day of delivery - x1 mask was enclosed x6 missing. I had ordered 7 in total. I was told I would receive these the following week. I then received an email advising out of stock and to expect a refund in 5-7 business days - this has not been received. I have emailed several times in reply to the email advising me of an expected refund and have not had ANY response! Not even a generic we are looking into the issue. It’s now almost 1 month since I placed the original order!How can such a large company receive so many bad reviews? Seriously Dr Jart - AKA Estée Lauder sort this out!! For a worldwide brand this is totally unacceptable I will not be ordering from you in future and will also post this to as many places as possible to warn others.

DONT BUY FROM THEIR WEBSITE!!!Bought some products, waiting for tracking number when I got the dispatched email (took five days for that). I call up as I haven't had a tracking number for 3 days and they say it got delivered 2 days after I placed the order (so even before it was dispatched?) sounding really fishy. They say they have resent me the entire order and will provide tracking number when it's dispatched - which never got sent. Tracking info provided by the website is obviously faked, no one responds to you when you contact them on whatsapp. Probably good products but really poor service from Dr Jart themselves. Absolute scammers use something like ASOS to buy from them if you really want to.

I havent actually tried the product...I ordered and then sent an email to cancel the order and the next day it was cancelled so 5 stars for the customer service.

I really love that brand and especially skin masks, they are awesome! You wanrt to look great within 10 minutues? You had a great party previous night? Or you are going to have flight? For Dr Jart+ masks everything is possible!You should only wash your face and tone, then chuck one mask and just relax for 10 minutes and continue with the rest of your skincare! You will see the result immediately after the mask.Amon of my favourite are Protecting Solution Mask, Rubber Mask Moist Lover and Firming Lover (two last are probably very similar, but if you have really dry skin try to use the first one)

Total love! Thanks to this brand I forgot about dry skin.I tried a lot of products, such as Shake&Shot Rubber Masks, Hydration Lover Mask, Every Sun Day Sunblock (use it every day).But my favorite one is Vital Hydra Sleeping Mask, which I use once in 2 days before sleep. In the morning you have to wash off the mask with water. The skin is so smooth and soft, that the foundation applies very easily and flat.Totally advice.