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I ordered a credenza from DENY. When I assembled it the shelf was missing and the corners were damaged...it was packed poorly. I emailed Deny and promptly received a reply from Tristan. Deny was sending me a replacement piece. It arrived packed more securely and I love it!

I bought an item and didn't use it for months, in fact, I had just taken it out of the box to use. I wasn't sure if it was defective or not, and I made it clear to DENY that I had purchased it months before was not asking for a refund/exchange. I just wanted to make sure I was using it correctly. They determined the item was faulty and another one is on it's way. I've been buying DENY products for years - every shower curtain I've purchased over the years resulted in rave reviews from my family and friends. I've started sending DENY products as wedding gifts and everyone loves them. Super company and Super customer service always!!!!

Deny Designs - it doesn't get any better than this! I have purchased art work and the selection is wonderful with many different frame and size options. It couldn't be easier. Due to an error on my part, I had to contact customer service and truly I have never had such a positive experience. Pass it on to family & friends - Deny Designs

We recently ordered a new duvet cover as part of the "bed in a bag" set. I loved the print, but it just did not work in our room. I tried to make myself like it, but I ended up deciding it needed to go back even though I dreaded what I thought would be a huge hassle. I couldn't have been more wrong. I submitted my return request and heard back immediately that I was issued a credit. I expected to have some window of time to return the duvet, but a follow up email informed me to keep it - keep, donate, give to someone, but no need to hassle with a return. What an amazing resolution. I definitely intend to order a new set and will find a home for this one. Thanks!

This company was a pleasure to work with. The picture, though beautiful, was not quite what my daughter was looking for in her space, and they made the return process so easy and smooth and suggested we donate the art, which I intend to do. Their prompt response, great selection, and altruistic attitude ensure that I will definitely be shopping with Deny Designs again.