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I purchased the MS-100 exam prep and used it as a base to study from. I was scoring over 95% in each prep exam by the time I took the real test and had familiarized myself with the tools & features in M365 that the Cybervista tests covered. I still failed the real test by a 50 point margin.Cybervista's exam prep is basically outdated. They're still covering questions on Lync and Skype for Business, for example. I'm sure the real test doesn't even touch this anymore. There are a number of other instances where they tested on old interfaces/methods that the current test doesn't even touch.

I purchased an Azure AZ-204 exam practice test with CyberVista (formerly Kaplan). Technically the practice test questions worked, and were technically near to the actual Microsoft exam experience. But many of the questions in the practice test sections had practically nothing or not much to do with the actual exam questions. It's a bit hard to reproduce because the actual exam questions must not be copied or memory-dumped, but I found that a lot of the actual exam questions were in a very similar form on Udemy or on another website I found (for much less charge than what I paid with CyberVista). What I found (beside that many questions were irrelevant in general) were a lot of Kubernetes related questions, although Microsoft states that for AZ-204 "Kubernetes is out of scope". Also, many questions start with "You are the administrator of …". This exam is not for admins, it's for developers. Finally, the instructor link they offer, did not work. I did not get any reply to my questions (only the customer service replied to an email, but with a very general, unhelpful answer).In total the practice test questions more confused than helped, and nobodywithin CyberVista seemed to care about my issues with the tests. I did not go through all questions therefore and used Udemy. Successfully, and for way less money.