Culinary Concepts – Coupons, Promo Codes & Special Offers (0)

I ordered three replacement test tube vases, as I noticed one was cracked and as they are so fragile, thought I may as well buy a couple more. These were ordered on a Thursday afternoon and despite going for the normal postage, they were delivered to me before 9am the following morning! Now that is what I call great customer service!

I placed an order back in December and as it was going to arrive when I wasn’t in I had rescheduled with the courier for 6th Jan. Well, three weeks later I finally got my parcel after empty promises from the courier, but the shining star of this review is Claire in customer service for Culinary Concepts who kept me well informed and fought on my behalf for my order to arrive with me. She kept me incredibly well updated with daily communication and in the end, was going to send a replacement out with a different courier and reclaim the original parcel. Well, with this request to the courier, magically it turned up at my front door this afternoon! I really appreciate the outstanding customer service from these guys, you’re doing a fantastic job.

Beautiful products and superb customer service (a rare quality these days). I ordered some items for a special birthday for my husband but some how mucked up the order and I forgot to click to confirm the transaction. When I finally realised my mistake, I rang the company in a bit of a panic and they went out of their way to make sure I had the products the next day and in time for the birthday. Really impressive service and my husband was none the wiser! Will definitely be shopping with them again.

Ordered yesterday. Arrived today. Exceptional service. Order processed and shipped in under 30 minutes. Delivered in under 24 hours with standard delivery. Beautifully boxed and presented. Phenomenal.

I ordered some beautiful Xmas tree decorations in January from Culinary Concepts (January Sale) as well as an elegant circular drinks tray. Everything arrived superbly packaged (no breakages) and I am delighted with the quality of everything I bought. I can highly recommend this company and will definitely buy from them again. Great website, easy to order and prompt delivery.