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I'm excited about the project but the order webpage was difficult to use. I had to contact support a couple of times, and even then didn't get my order submitted as I wanted.

Some of the component parts were on back order so I did get a little worried that it may not make it in time for my grandsons birthday. That's the only reason I didn't give all 5 stars although I understand it's sometimes out of your control. I wasn't told it was going to be a couple weeks before you could ship out the order complete until I had already submitted my order. It would be an improvement to be given some alert so I could possibly make another selection before the order was final

Great shipping and came on time. Well packed a looks like a great project! Will definitely update once I complete the lesson and project!

So far not a great experience with you. Unable to create account as system will not accept user code. Kit received with missing parts or parts that are different from those shown in video or descriptions Chatbox only access to Customer Service, not even "live".. Have to wait for several hours for response. I think the products are good and the concept is excellent but the overall implementation is poor i am curious to see how the software coding works...

World-class customer service from Ella to my misunderstanding about the 3-kit order. Ella more than resolved the issue immediately same day. I’m now a delighted customer!! Thank you Ella!!