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I had a positive outcome with a recent claim and had our cruise tickets and flights refunded as we were unable to go on our holiday due to a medical issue. The claim approval came quickly and email updates kept me informed.

I had a positive (payout!) result, with a two-day turnaround. When I phoned to make sure I was eligible to claim, the phone consultant was very helpful, and explained my options with great clarity. I’ve used CoverMore to insure my trips for nearly a decade (and never needed to claim,) so it was nice to receive a payment!

Easy access to take out cover in plain and simple language. Claim procedure also straight forward and approved within two days!! An exceptional experience in view of general derogatory reputation of the insurance industry. Will definitely recommend and use Cover-More again.

While it was tedious to gather doctors reports and complete the paperwork process (totally understandable) Covermore were prompt to respond and approve our claim.

I am impressed with the speed, ease and professionalism that my claim was handled with.