Cost Cutters UK – Cashback, Rebates & Rewards

Terrible customer service. I contacted them asking them to price match items I’d found cheaper and was told they couldn’t match them because “it is not good for our business” as I had found them too cheap! When I argued that they shouldn’t advertise a price match promise they would not fulfil they then tried to tell me it wasn’t the same item (which it obviously was with the same stock photo) and therefore couldn’t price match. A bunch of scammers! Pretty sure they can’t do this and out of principle plan to report them.

Ordered a desk for a fair amount of money, initial inconsistencies around the delivery timeframe. Eventually after 8 weeks, it arrived with no instructions and missing the key screws to put the desk together. So from start to finish not a great level of service, the desk then is nowhere near the quality of the price paid and with difficulty after the initial problems to return it.

Over priced, moody staff, unpleasant but good range of products if you can afford to go there

Despite advising on website that picnic table in stock, only on chasing them did I find that on speaking with the manufacturer, it was not even in production yet, so of course there could be no delivery date. Have spoken to them to cancel but was informed that I must email them, which I have done, and they have read that email, but so far no cancellation as still listing on their website under my account as being shipped, which is not true as it has not even been made yet. Have emailed a second time asking to cancel. I see other review do not give a good acount of this company.

Great price and service