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Have been absolutely fabulous. Fair enough the price is pretty steep for essentially stainless steel coffee cups but I love it. Bought a mug and a stemless cup - arrived as expected (on time too). The mug has started to chip but I am an excessive coffee drinker - I contacted them for a replacement under warranty and they have been nothing but helpful and quick at dealing with it. Was even allowed to choose a different design. Would definitely use again - only when a sale is on though!

The paint scratches off the bottle pretty quickly which is a shame and looks very ugly. Also my lid has broken, you can buy a new one online but postage is £12 which is extortionate. Such a shame as bought it to reduce waste, and now I'll just have to buy another bottle from a different company.

I contacted customer service after I noticed that my package had dropped off the face of the earth. Customer Service ( Janice) said to wait until April 14th. I will forget by then and do nothing number one. Number two it's expensive and if someone tells you and SHOWS you that the order is stalled you should at least call the carrier to see what the problem is not put it on the customer. So I am either looking for them to expedite my order, or give me my money back so that I can find another water bottle.

Great customer service! I ordered a canteen and by mistake they sent me the wrong item. When I called to resolve the issue, they let me keep that item and now they are expediting my actual canteen order. I feel like most companies would have made me send the order back but I’m absolutely pleased with how great this company is! Loving my canteen!

I purchased the lunch bag and water/rainbow water container, I noticed it on Afterpay and thought that seems to be what I’m looking for. It’s absolutely over priced, the lunch bag was small and the material flimsy, horrible. The water container looks like it holds a lot but actually does not. Does not stay cold and sweats. I contacted the company and they only offered a $20.00 off my next purchase. What a waste of over $70.00 dollars. Absolutely terrible customer service and a ripoff.