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After buying from them many times (spending alot of money!) I contacted them when the stitching on a pair of sweatpants was undoing on both pockets. I requested a refund or exchange but they refused as I reported the issue on 21st March and had purchased in November. Going over the 12 week return time. I did comment that they were a Christmas present so hadn't been worn for long but they were not interested. They said I could return for repair or have a refund of £18 towards repair costs. I requested the refund and haven't heard from them since. They have previously only responded to my chaser emails. They have lost a customer but , unfortunately, I don't think they're bothered.

Got my order on time and in perfect condition. Very good customer service professional and people are lovley. I will order again. Thank you 🙂

Ordered goods for next delivery and haven't arrived. Have called and emailed. Not taking responsibility and blaming the courier. Really poor customer service. Refusing to refund postage costs and not sure if I will get my goods or a refund and out of pocket by alot of money !!

I bought a Carhartt hoodie from Cooshti, it arrived in good time, was the correct size and could track my order the whole way. It’s completely legit and a lot of their clothes you can get for £10 odd cheaper than other places 🙌

Tried on a pair of cute Stüssy sweatpants in Selfridges but they didn't have my size so I checked online and found them at Cooshti. Not only were they significantly cheaper but I also got a great Black Friday discount. The order was shipped promptly and delivered without a problem. Would definitely recommend!