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review date: june 28, 2021 customer purchase date: july/august 2020 the reason i am writing this is to educate the public about buying authentic jerseys and getting pro cresting work done. 👀 pro nhl jerseys and pro cresting is time consuming and is not cheap! be sure to pick the right outfit especially if your crested jersey is going to be a gift and/or needs to be completed in a time-sensitive manner. back on july 9, 2020, i made a decision to get cresting work done on a detroit red wings authentic jersey. player name : datsyuk, number 13, with "A" on the front. i picked coolhockey (CH) because i thought, at the time, they would be a good choice and they were local in the area. after CH finished the cresting work, jersey they sent me pictures as i requested, and the player name, specifically the A within DATSYUK was shaped and cut wrong. after sending CH 14 different pictures, and some heated e-mail exchanges, to point out what was wrong, CH was unwilling and unable to understand what was wrong and i refused to accept the jersey. CH insisted that there was no wrongdoing with the cresting. to CH's credit they did refund me full price paid minus shipping for the cresting labor, and replaced my blank jersey that i sent in. i am mentioning this to be transparent and to let people know that custom cresting work is usually a final sale, as is, no refunds or exchanges. which is why i have created a 7-point checklist below. after having wasted 3 weeks of my time with the event explained above, i ended up sending my jersey to vintage detroit (dot) com to get my jersey done correctly. vintage was so amazing that i ended up doing a total of 7 red wings jerseys with them. i also had 2 tampa bay and 1 ny rangers jerseys done with hockey authentic (dot) com (HA) from the vancouver area, BC, who were excellent. i def recommend HA for cresting of all the nhl team jerseys. in summary, my lessons learned and my advice to anyone spending their money on cresting work is as follows: 1- study in great detail, and understand the details of the jersey/cresting work you are looking to get done for the team and year of your choice! 2- research cresting companies, you can start with the ones i mentioned that did great work, and create a hotlist. ask lots of questions. 3- if you are paying top dollar for pro stitching, accept nothing less than pro tackle twill stitching. do not accept printed twill cresting, do not accept buying a pre-crested jersey from the adidas factory, no matter how convenient it seems, if you want the real deal. 4- don't just rely on reviews. insist on seeing previous work done by whichever company you choose to deal with. again, ask lots of questions. look at why reviews may have been bad, and ask what the company did to fix problems and what did they learn from such problems. pricing typically for cresting work will be $100-$130 CAD (at the time of writing this review). don't worry so much about price, focus on quality of work! 5-* most important!!* insist on having a mock-up done before final stitching is done. a mock-up is where the company cuts out the letters and numbers, and places them on the jersey. when you get a picture of such, that is the time to check for and catch any mistakes. if you are okay with the cutout's, the company will then stitch and glue them onto your jersey. 🤔 6- budget 3-6 weeks all-in from the time you punch in your order, to the time your finished crested jersey reaches your hands. if you are sending in your own blank jersey and/or are buying from somewhere else and then sending that in, expect delays with travel time. 7- understand that when you see pre-crested jerseys online, they come from the factory and adidas uses printed twill which is inferior to pro tackle twill, yet they are charging full pro cresting price. if you are ok with printed twill, that's your choice. bottom line: i would not use or recommend coolhockey(dot) com for pro cresting of any kind for any nhl jerseys.

Terrible. Just terrible.