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Wasn't sure about what I needed, but scheduled a consultation with a product expert and got all my questions answered. After providing some measurements and specs about my home, David was able to pair me with the perfect system that is eligible for the tax credit and a rebate in my area - he even helped me find an installer. This is really ABOVE AND BEYOND the kind of Customer Service you find anywhere these days. I really appreciate the time they spent with me and would gladly recommend Comfortup.

Outstanding customer service, which means more than the product itself ! They give me confidence knowing if there's an issue, I can get ahold of them fairly promptly and rely on them to help with my product issue. Thank you !

I bought a split unit from ComfortUp through Amazon and it has been rainbows and butterflies in my garage since. Shipping was a bit of a mix-up with FedEx Freight but the unit and support I have received is as good as it gets.

Had a real issue with a new mini-split unit I bought from them. Had a devil of a time getting local HVAC guys to handle the warranty issue and was just plain stuck with a non-serviceable unit. I reached out to the seller, ComfortUp, with high hopes but low expectations due to the touchy warranty surrounding mini-splits and installers. They (Carey specifically) took my issue into consideration and somehow got me a replacement unit sent to me! I really thought I would be stuck with a dud unit. So pleased to do business with a company that cares about customers and their reputation.

This is a fantastic company. When I made a mistake in ordering the wrong size Gree Ductless system Comfort Up allowed me to return it with no questions asked. I did order another system from them because their customer service is that good and could not be happier. If you are looking for anything related to cooling systems give them a try. Good prices, great service, plenty of models and brands to choose from and on time delivery.