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Probably the best customer service I have ever experienced. So happy with the way they helped. Jewellers I purchased my watch from were not helpful but the immediate response and following help I received can not be faulted. I will not hesitate to purchase a citizen watch again, but this time directly from them other than a retailer.

I purchased my Citizen model A160-H16331in March of 1999. It has been my only watch and I wear it every day. It has lost some of the luster over the years but has never failed me. I am seriously considering leaving it in my will as I suspect that it may outlive me. Great product!

I purchased my Citizen model A160-H16331in March 1999. It is the only watch that I wear. It has lost some of the luster with wear but it has never failed me. As I write this review I am74 years old. I am seriously considering leaving it in my will as I suspect that it just may outlive me.

Got my third eco-drive as a gift recently down in the Caribbean islands. When it was fitted the retailer didn't take out enough links. I went over to Citizen Canada. They refitted it ---for no charge. Great to be associated with a company where the service department means service. The smiling young lady who served me had an attitude of someone who likes the company she works for.

Habe vor 3 Jahren eine Automatik Uhr gekauft geht in 2 Monaten ca. 1 Minute vor, aber das ist Okay. Nur das Mineralglas könnte etwas besser sein.