Cigars International – Cashback, Rebates & Rewards

This program is great. I earn gift cards well over my membership monthly fees for shopping at stores. I wish I knew about this sooner!

There's an old adage that says "You only hear when something's wrong". In the case of Cigars International I believe that this may apply. They have hundreds of workers and get thousands of orders. When you look up reviews they have more than any other online cigar store and people usually don't say anything unless something is wrong. This makes review sites untrustworthy as you will only find a concentration of negativity! Perhaps more people should report when things go right and a truer evaluation could be found, so I am. I ordered cigars from them having been on a decade long hiatus from my original store of choice, Thompson, who is closing. I got my cigars in five days and they are all perfect, resilient, well packaged, exactly what I ordered. They included coupon cards, a catalog, some fluff. I did notice a subscription to a magazine upon checkout, which I made sure was left unchecked as it had nothing to do with cigars. I don't like automated help systems but they do have a phone number and claim that you can get in touch with an actual worker. I have no complaints so far!

Up date: Once they answered the phone, everything was taken care of and then some.

On June 7th I put in for my second order with the company, thinking that since I received my first order, I should get the second one as well. Well it is now July 10th and I still have yet to receive my package and my patience has run thin, I also have been battling their customer service system for about 3 weeks until I was finally able to speak to a customer service rep named Judah, Who was able to help me get my package. Other than this hiccup I am going to utilize Cigars International for my cigar needs.

This place is absolutely amazing! We have been ordering from them, since last year (online). I saw that they had a location in the town I was visiting (Bethlehem, PA) so I decided to stop in. Janine (I so hope I remembered how to spell her name properly) was incredible! One of the top customers service experiences I’ve ever had. I left with many selections that I’m sure we’ll love AND made friends! One of the regulars, shared bourbon (and great stories). I wish I could buy cigars from her, once I’m home (she’s THAT amazing). I have also had great experiences buying from them online. This was just an entirely different experience.