Chillblast – Cashback, Rebates & Rewards

I bought my editing PC from Chillblast, last year. The PC was delivered within the estimated time and that was despite the considerable shortages worldwide in component parts. I have always built my own PCs in the past and was very impressed by the build quality of the PC. I made an initial phone call to the technical support line and the person I spoke to was extremely knowledgeable and helpful, emailing me detailed information. Almost a year later I made another call to the technical support line and yet again the help I was given was first class. I an excellent PC backed up by good technical support.

Chillblast is 10/10 ordered pc 9 days ago and it arrived yesterday from dpd, great custom pc was built for me and its great and the communication from chillblast team via email or phone call was excellent. Would Definitely buy another pc or product from them :)

I have ordered from Chillblast in the past, and their build quality and service are what made me do so again. I ordered the PC build on the 4th April and the PC was delivered on the 18th (it was a custom build, so I actually expected to have to wait longer). The PC was delivered in perfect condition, although the exterior packaging had taken some minor damage thankfully the contents were fine. It has exceeded my expectations performance-wise and looks spectacular too. I did have some minor issues - I specified the PC to be supplied ready-wired for me to connect some additional drives that I was bringing across from my old PC, but on opening the back of the case could not access the drive-bays due to the chassis of the case being in the way, and I could see no way to get to the drive-housing as a result. I called the Chillblast team and spoke with Josh on their helpline, who was brilliant. We worked out where the screws were that I needed to undo to access the drive bays, and with supplied photos I was able to make the adjustments within an hour. Josh was brilliant and a credit to Chillblast, friendly and knowledgeable. Not only did he help me resolve the problem, but made a note about the chassis to ensure no other customers experience the same problem in the future, apologised for the inconvenience and gave me a small refund of cost for my having experienced it. This is customer service as it should be and many other companies could learn a thing or two from it. In short, I bought from Chillblast knowing that I would get an excellent build and service, and once again they did not disappoint. No stars docked for what was a minor inconvenience, top marks.

Their sales team listened to my list of exacting requirements and came up only with suggestions which matched them in great detail rather than steering me where they wanted me to go. They delivered within the promised time frame. Their Technical Support team answered my phone call withing a minute of calling and again, listened to my enquiry instead of mouthing off an irrelevant solution which so often happens with other companies. I year later I had another query and within minutes they set up a remote connection and talked me through the solution. In both cases, it was my ignorance rather than any fault in their set up which caused me to call them. They are quietly re-assuring and a pleasure to deal with. I responded to a Pinterest ad in which they claimed to be "The Best UK PC Manufacturer". I was not disappointed.

Just received my brand new PC yesterday, and so far I am thrilled with it! It did take a while for them to build my custom PC as the cooler I selected was OOS, but I can't fault them since they swapped the cooler for a more expensive one. Delivery was super fast and I received my pc the next day after dispatch!