Chatham – Cashback, Rebates & Rewards

I have just purchased my third pair of Chatham deck shoes, beautifully made and so comfortable. Worth every penny.

The customer service team responded quickly and efficiently to resolve an issue I had with a pair of boots. I would definitely buy from this company again, love their comfortable good quality footwear.

I emailed Chatham to see if I could buy some laces after my dog had chewed one. They asked for a photo and the laces arrived the next day free of charge! Brilliant, helpful and friendly service. Thank you

I was looking for some deck shoes that were all black as I need them for an event. Most of mine are the normally brown and tan leather and they have white soles as most do! So looking around I came across these guys and Ive seen the name around and had heard they were pretty good on quality and british made too! So I had a look around the site the prices are very reasonable. I contacted them prior to making a purchase to ask if I could buy 2 sizes and then return the one that wasnt the best fit, and they were very helpful and have a very good returns process, similar to Amazon in some respects or at least a simple. I dont have a printer so they even offered to post me the return sticker/ label in the post! The level of service is excellent, and more businesses should operate the same, common sense and good manners are both free. The package arrived and I tried the pairs I thought would be best and then arragne the return as above. The shoe are very comfortable and well made and having spent a lot on this type of product over the years I will be using them again as their range is also very good. All in all a great experience and it's also good to support a british brand.

Well I don’t know what happened to the previous reviews but I’ve got to say that their customer service was exemplary! The shoes I returned got lost via a Hermes/Collect + shop who obviously didn’t know what they were doing. I chased my refund and had an instant reply. I quoted the receipt I was given but it was Hermes and should have been Collect+. I thought then I would struggle to get my money back but they refunded immediately and said they would try and track the parcel down through Hermes. Wow! As a pensioner I so appreciated this. My daughter has Chatham shoes and they are excellent. No issues at all.