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complete trash, paying a subscription to get nothing, cant cancel the subscription and am being forced to go to my credit card company and cancel through them. no customer service.

Chamberlain should stop using foreign call centers who have agents that cannot communicate and no training on how to troubleshoot their garage door openers. Its a total waste of customer time.

Once you buy their product.... you are stuck with the worst customer service UPDATE I was kept on the phone for over one hour...,., ordering only one part 4 different agents.... who barely spoke English Agents names Ruth: Horrible spoke tittle english and left me on hold when I asked for her supervisor Luis Took order: said it would be shipped and I would receive it next day. It arreived 3 days later Daniel- supevisor... filed complaint. Nothing happened Call 4th time- Yasmina ...asked for Daniel Supervisor would not supply. said someone would call back NO REPLY Arleth-5th call for credit for express mail Paid $40 to express mail the part ...next day.... Received it 3DAYS LATER..despite I paid to ship it NEXT DAY. Filing claim with AMEX Also they did not follow my clear instructioins "To place item behind Gate ( gated property) Instead... it was not sent Fed X or UPS as informed It was placed in a deserted mail box on the main road No supervisor ever returned my phone calls

Parts wrong did not match with the instructions. Sorry piece of equipment. Had to modify the carriage to make it work. Do NOT recommend buying a chamberlain D2101

I had to buy a new LA500 gate opener due to flooding. Bought a new one through Gate Crafters. Louise helped me. She was great, knowledgeable and no BS. I recommend her and Gate Crafters. However I agree with others that the lift master customer service is horrible.