The Celtic Knot – Cashback, Rebates & Rewards

I ordered earrings on December 8. On December 12, I was emailed they were ready to be shipped. On December 16, I was told they oversold and could not fill my order. On the same day, I ordered a replacement set. On December 18, I was emailed they were ready to be shipped. It is now Christmas Day. The Gifts I ordered are still sitting in a warehouse waiting to be shipped. I have not had any of my queries answered since December 18. Their customer service sucks and their product management is a joke. Unfortunately, I can't give a negative star rating. Please learn from my mistake. Never use this company.

I ordered 18K earrings with a small emerald in the center and surrounded with small emeralds. the earrings finally arrived, and they look nothing like the picture. They look like something from a swap shop or junk shop. I attempted to complain to Celtic Knot but they do not respond. The earrings were to be a gift but I would be embarrassed to give them.

Great customer support, amazing products

Celtic Knot has beautiful products easy to navigate their website! My only complaint is when the call a customer they don’t leave any messages!! I got 2 calls on my last order they went to voicemail and nothing. I called them back asked what they needed from me? Got an agent what did not know why I was called or could tell me about my order..

All orders from you have arrived in a very timely Friends and family were amazed at quality Thank you