BWS – Cashback, Rebates & Rewards

The BWS specials only available to some one with a mobile phone that takes Aps or can do it . Very discriminatory against us older folk that don't have the required phone or the knowledge

BWS Wembley Incredibly aggressive and rude manager Went to pick up internet order as shop opened Monday morning totally ignored me I said here to pick up internet order glowered at me and said NAME? I offered my photo ID waved aside and again NAME? I gave my name and he retrieved order and demanded to see photo ID... I know it's Monday morning and a job you do not want to do but taking it out on customers is not the way forward Will not be going there again

Got a docket offering a 6 pack for $17 dollars. The girl at the counter told me that it was a typo and that I couldn’t have it because of that… I reached out to BWS Customer Service team who told me that someone would reach out to me directly but they never did… If they don’t care about their customers, you may as well got to Liquorland next door… That’s what I’ll be doing moving forward.

BWS Brassall I would like to commend the Manager Mellissa for the incredibly high level of customer service and general friendliness she exudes at her shop. Mellissa is a true treasure and should be commended for the way she runs her shop! she is always cheery, helpful and knows all her stock. whilst there I saw take stock outside to an elderly delivery person to save them having to come in. I have also in the past seen her carry purchased stock to elderly people and load it into their cars. This was just a small example of her customer service. Mellissa alone has made this my go to shop considering there are 3 other brand shops within walking distance. I hope BWS gives her the recognition she deserves.

Love being able to look at the prices without leaving the house, unfortunately they are more expensive then their competitors.