BusOnlineTicket.com – Cashback, Rebates & Rewards

Booked a bus and ferry ticket to Tioman from Singapore. Went on the bus to find out that my ferry was not booked and had to ask the bus guide to help me with that. My ferry back was also not booked so. Booked a 9am slot on their website assuming that after taking the ferry back to Tioman there would be a bus ride to Singapore. Turns out the bus was scheduled to leave 4-5hrs later after we have reached the ferry terminal. So what was the point of having a 9am ferry if the bus was going to leave at 4pm. Also no bus information was given on the day just the company name, bus timing and ferry timing was also not stated while booking. The only reason why i was able to make my trip was the KKKL bus guide was friendly enough to help me with my booking which is suppose to be done by "Busonlineticket". Would not recommend unless have booked before. Discounts were written 50% but was capped at 6 dollars. Will be booking my future trips myself.

I booked ticket to batam from this company because they said having 50% for first booking for joining membership. However, I have to pay full and there's no a session where I can key the discount code. So I watsapp and emailed them...and emailed to the email where they sent me if urgent please email. Nobody reply. This is really bad. I was too rush to do booking that I forgot to check review. Really regret and worry if my tickets for 7 pax valid for tmr's trip??

Bad customer service. I made a booking by accident just 5 minutes ago and I wanted to rectify the issue immediately. They won't even offer any refund out of goodwill. It will be different if it was a Singapore company.

Georgetown - Kuala Lumpur Absolutely horrible experience, would not recommend booking with this company or KKKL bus services. The pick-up address provided on our ticket confirmation was vague & no answer on their customer service number when we called to confirm the address. When we arrived 2 minutes before the bus was due to depart, we were told the bus was full and were not allowed on. Our tickets weren’t even looked at. We were then asked for more money for another ticket, which we refused. When we tried to discuss the situation with the lady in the KKKL office, she took her phone out and started looking at videos ignoring us. We told her to put the phone away and answer our questions in which she responded by calling us “basta***”. The bus had left during this time but luckily a lovely lady next door at billion dollar stars bus services heard the lady screaming at us and came out to help. A man outside also informed us the office sold our seats because they thought we weren’t going to show. When we reported this to busonlineticket.com, they told us we were lying and that apparently Malaysian people don’t know the word “bas****” so it couldn’t be true. Have seen so many bad reviews from these companies and we are very sorry we didn’t listen to them. AVOID AT ALL COSTS.

It was easy to purchase bus tickets on BusOnlineTicket.com website or mobile app. Some of the companies do not have admin charge, which is good. Keep it up guys!