Bullstrap – Cashback, Rebates & Rewards

I just read through the reviews on here and I felt compelled to share my experience which has been nothing but great. I bought a case for my 15 pro max back in November 2023. Since then I’ve had two instances when I had the case replaced. For both times, Vance was the rep who helped me and the process was super smooth and fast. Just paid the shipping and a new case was at my door a few days later.

Disappointed after a Cheap Chinese Import case arrived Not made in the USA. Took over a month to arrive and when it did it was not the colour or the description of the colour that I had ordered on their website. I ordered a Slate Gray iPhone case and received a dirty brown taupe type colour case with rough/poor finish with gathering around the corners and very poor MagSafe strength, all for over £70. Looks like it’s only worth £5. The case looks terrible cheap and dirty straight out of the box. The box it ships in looks way more expensive than the case. Very annoyed at being ripped off and will contact their customer support. I will update this review depending on the outcome of the customer support which so far has been quite good with an offer of resolution. But it shouldn’t be this way from the outset. HOWEVER…. After contacting customer support their response was EXCELLENT and they shipped a replacement case without question. The replacement case was completely different, well made and finished so I’m changing my 1 star review to a 4 star review as my first case must have slipped through the quality control net. Thanks Bullstrap for the great service. Just make sure you check what you send before shipping.

They promise replacement cases. For more than 6 months, they have been telling me it is coming. You should not expect them to honor their warranty.

I purchased a couple of products on Dec. 3rd, 2024 which included protection on my items. I explained to Vance who is a customer service rep via email that I did not receive my package and could have been an issue due to the severe winter storm we had in my area. With there lack of effort in helping me and ignoring me I’m thinking they don’t really care and now I’d like to cancel my other orders I placed with them before shipment as this company is not the one. Check out Mous. Great customer service!

International customers don’t bother buying bullstrap. Once they send the product it out of their hands. I ordered a phone case 6 weeks ago still hasn’t arrived. Bullstrap service team state that it’s in my country now so you go find it.