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I had a great experience during my time as Standards Development Manager at BSI. Specifically, the training offered, team and opportunity to participate in wider company projects was something I really appreciated. As part of the role there is a three-month training on the job, a dedicated buddy to ask any questions or advice, further training sessions offered as part of the Standards Makers Academy on key topics, manager coaching and personal development plan for any future goals identified. The company fosters a really supportive team environment, with colleagues always eager to answer questions and offer advice. The team has the opportunity to interact in structured team meetings to exchange ideas on ways to improve key processes (recruitment, onboarding, succession planning and appreciation), workflows, ways of working, company values and how to put them into action, new tools to be rolled out as well as during weekly check-ins. 1-1s are used productively to discuss progress on goals, any roadblocks, ask questions or advice in a supportive environment, discuss training and development opportunities, as well as receive manager updates on progress against the company's strategic objectives (e.g becoming deeply digital and partnerships-led). Weekly and monthly information sharing meetings with the wider department are in place to talk about new products, services, new partnerships, company events and initiatives. And finally, there are many opportunities to being involved in initiatives within the wider company such as on sustainability via the company newsletter and by attending monthly virtual live discussions on sustainability topics.

fail to pay my insurance premiums consistently, even though the insurance brokers send over all of the requested information and they are escrowing money for it. When I or the insurance broker calls, they say they will make a payment to prevent the policy from lapsing, but dont, so I have had to make multiple payments out of pocket to prevent cancellation.

We have held ISO 9001 (FS 40219) for nearly 25 years now via the BSI and would never ever considered changing certification bodies. Highly respected and hold a Royal Charter. We are delighted with them.

Errol Givans makes bsi work for us he is a great professional and let’s face it standards can be like dental checks you know you need standards but do you really that dentist - well Errol is awesome a true giant among giants. I know with Errol and BSI I have nothing to worry about. It takes practice to know how to manage a standard and practice to realise it’s driving your business forward There are cheaper alternatives - but as always Carpe Diem - cheaper services do not mean better quality or they have your best interests at heart

BSI provided a very poor service, changed the amount of audit days from the quotation. They decided to audit remotely which wasn't agreed and not due to COVID. They refused to discount even though remote auditing was cost saving from them and far worse for us. They left us in a complete mess and gave us no choice other than to seek another company to use. This cost us a contract due to the delay with our ISO's. Be warned.