Bose EMEA – Cashback, Rebates & Rewards

Excellent sound from my Bose speaker Crisp and clear and definitely plenty of volume

I have had my Soundlink Mini II for approx. 9 years. It goes literally everywhere with me and I use it daily. I was gutted when it died. Thought I’d have to get a new one but this one feels like family so I sent it in for repair. I couldn’t cope after a week so contacted customer services to check in on the little blighter - they were both super helpful and reassuring. After an agonising 3 weeks it’s back and as good as new. They’ve even replaced the tired old key pad. I didn’t realise how much I irrationally love this thing… Thanks Bose, for one of the best things I’ve ever bought.

I bought Bose headphones for the first time from a retailer's shop. Somethings didn't seem quite right, so I contacted Bose corporations for support. It wasn't an easy process for me as I didn't buy directly from Bose online store but got there in the end. The company is very responsive and make customers satisfaction their priority. They did not only repair my headphones but replaced them with a brand new one within the same range! I want to specially thank Rishabh at customer support department, he was so patient and polite, made great effort to restore my lost faith in Bose products. I finally realised my concern about the ear cups are nothing to worry about. I suppose they're probably made that way for specific reasons. I definitely recommend Bose Noise Cancellation and QC, as they are one of the best you can get out there in terms of quality and comfort. Truly the Bose!

What an amazing customer service experience! I had Bose products for more than 20 years, for the first time a product required repair. The customer service was exceptional: from helping me find the serial number with a picture from my phone to sorting out a replacement via WhatsApp. I never knew how good their aftersales was (because their products sound amazing and last forever!), but wow! This was stress free, simple and human. Well done Bose.

After having an issue with a Bose S1 I encountered issues that have been well documented in previous reviews regarding stock availability and customer satisfaction. I asked for my case to escalated and spent some time on the phone with Josh from the specialty support section and we arrived at a satisfactory resolution. In conversation it appears that Bose have been resolving some issues with new systems and are now motivated to sort things out. I can only speak for my own situation and say that with my own resolution and the discussion I had with the resolution team I would be happy to purchase again from Bose.