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Good customer service, I received a faulty item, wrote some stupid things, but they were courteous and offered help even when I got angry, they were courteous, I decline they're offer of help, but it was nice to see even when I was being stupid they were still friendly and helpful. So I'd recommend this company, they included a really nice free gift too on my purchase. But yeah customer service and a small business, show them some love. Thanks guys, Great shop with a lot of selection with great prices and quick shipping. I'd definitely recommend this store as probably the best place to find that knife that you'll never find elsewhere. AAA+++

I just recived my order today and it is amazing im not a fan of all the delays but it got to me in great condition sharp blades and just amazing work thank you blade city.

Ordered black rocket mini d/a otf knife. Closed it’s about 3”, with a 2” blade. It is heavier than I thought and very well built. I’ve gotten knives here before and have not been disappointed. So it’s an automatic knife, out the front- not a switchblade. I do like these better. Fantastic twine, plastic and box cutter. It’s my only reason for buying other than its small enough to carry in you front pocket without doing damage to the jewels when you sit down. Price with shipping was 36.41. You’ll be pleased with the quality. Btw, I’m 61 so I’m not bs-ing anyone. You’ll see!

I ordered an Outlaw Stiletto Switchblade Knife-Stag and instead they sent me one with a USA motif. I have yet to receive an e-mail on how I can return it and get the blade that I ordered. 1/29/24 Update: They called and replaced my knife with the correct order and let me keep the one they accidently sent. It's in good working order and the delivery was quick. I would purchase again from the company.

MY NAME IS DALE , I'M 76 YRS OLD & LIVE IN TEXAS I ORDERED 2 KNIVES FROM BLADE CITY IN DEC, 2023 ORDER # 356041 THEY TOOK MY MONEY ON DEC. 23 2023. I STILL HAVE NOT RECEIVED MY KNIVES. AFTER LONG WAIT I EMAILED A LETTER. AFTER SEVERAL DAYS THEY SAID I WOULD RECEIVE IT LAST MONDAY AT THE LATEST. TODAY IS SATURDAY. BOTTOM LINE DO NOT BUY FROM THIS COMPANY, MY FRIEND. THERE WORD IS NO GOOD SHAME ON THEM ---FEB. 3 TWO MORE TIMES THEY SAID SORRY , WE WILL MAIL IT AGAIN--ALL LIES--I RECIEVED NO TRACKING # EVER FROM THIS COMPANY------OK THIS IS FINAL BLADE CITY FINALLY CAME THROUGH--I GAVE A VERY BAD REVIEW ( ABOVE ) NOW I WOULD LIKE TO SAY THANK YOU FOR NOT ONLY CORRECTING IT BUT GIVING ME A NICE GIFT--BOTTOM LINE EVERYONE HAS GRACE TO THE END RESULT. THANK YOU AGAIN & GOD BLESS