Benihana – Cashback, Rebates & Rewards

My family (9) took my grandson to dinner. The cook was bad. He cooked everything separately. No one get their meal at the same time. We didn't get any mushrooms no chicken fried rice as we all ordered. We asked and he said that we didn't order but the waiter should us what he put in. We asked to speak to manager, he can over but did nothing. We will never go back again. I will be letting my friends and co-workers know what happed

For the second year in a row, I wanted to celebrate my birthday at this establishment. Unfortunately due to their extremely strict system, if you can't show them your birthday certificate PRINTED OUT you are unable to participate in their Chef's Table. Get with the new age yo, not everyone has access to a frickin printer. Other restaurants have done that, why can't you? After receiving an email from this establishment telling me that I'm not welcome to enjoy my birthday without a printed certificate, they have definitely lost a customer. Their loss! Never mind! Just ridiculous!

My girlfriend booked a meal at their Covent Garden restaurant for 18th November and was promised when booking a gbp50 voucher as it was her birthday. We gave 60 days notice as requested. Today she phoned to see why email voucher was not received. We were disgusted by their reply that no voucher was to be sent. We have cancelled as I view this as a scam and they have lost our custom.

The chef and food was great.

Excellent night. Karen led a chorus of Happy Birthday. Mr Toai, our chef was excellent. New experience for the 5 year old that was with us. She didn't know what to think. Christian was attentive to our party of 8. Food met our expectations. Sure am glad that I made a reservation, a couple of days before. Online system for making reservation said no openings for the time we wanted. I called in on the phone and had no problem making a reservation.