AXA Health SME – Cashback, Rebates & Rewards

I needed a surgery and used my private insurance with AXA. People who guided me were professional and friendly. Everything happened promptly and the results were really good. I have not paid anything - everything was covered by AXA

From booking a appointment to Seing a doctor to having a procedure all made easy with knowledgeable pleasant staff.

Prompt action. Clear instructions, fair medical assessment. Out of pocket expenses refunded in reasonable time. Excellent website allows claim tracking. Huge improvement to my health and well being.

Easy process with great support from staff and re assurance if needed. Both from Axa and CHelsfield hospital

Once you get through to an assistant the service levels are great. However, the wait time is shocking, sometimes waiting 25 minutes to get through. Which tells me that you don't have enough staff!