Avid – Cashback, Rebates & Rewards

Been a paying member for over a year now. Now they're telling me I cannot cancel my subscription, because it's an annual subscription that cannot be terminated once a year has started. The frustration though, is that I turned off auto renewal in time for the new year, but that was not enough. I had to write an email to support (there are no cancel-button on their website), and it took 3 months to get an answer.. They just told me the year had started, and that I must keep paying for another 9 months. Will I return to them as customer later on? No, hell not! STAY AWAY!!

3 weeks of trying to get a developer authorisation code. No response after initial contact that was incorrect code. Pretty poor experience. Why am I paying this company a subscription.... The best worst customer service ever.

What a useless bunch of negative reviews. Complaining of being charged to use a industry leading set of software. I've used Avid for 25+ years and their support forums are the best there is. Go to community dot Avid dot com Try getting support from Adobe. Great software. A great support offering. No it's not freeware.

Daniel, AVID Global Customer Care helped me. He helped solve an ongoing license problem for over a month and it was not an easy one to solve! He should get a raise and I am happy to be a Avid customer because of him!

Quelles que soient les difficultés que j'ai rencontrées, elles ont toujours été résolues rapidement et avec courtoisie par le support technique. Je recommande