Augustinus Bader – Cashback, Rebates & Rewards

I got The Cream as a present some time ago and was quite happy with the product. I tried placing an order at their website now, but there was a problem with the payment. Customer service told us to try with a different card, because cvv was probably not correct. So we tried with different cards and totally the money was blocked 6 times and still the order was not accepted. I sent screenshots of the error messages and the card statements, but no response from AB till now. Seems they are not interested in selling their products. They also don’t accept bank transfer. I am truly disappointed, especially for a brand with these prices.

I adore the brand. My favourite product has been the Retinol Serum, my frown lines feel plumped. I have experienced excellent customer service and advice. I am turning 53 and feel lucky that the brand suits my skin type.

I have been using the rich cream day and night and the face oil, night only, for 6 months. I have never spend this kind of money on skincare before. The results are transformative. Sun spots have faded, my skin looks fresh and healthy and I wear far less makeup. It’s the first time I’ve felt confident about my skin in the last 20 years!

Superb customer service resolved my issue straight away. I have been using AB for a couple of years now. All their products are top quality. Delivery is quick. Customer service(Sandy) is polite and helpful.

Great products. Great results. A bit too my packaging for my liking. As they are expensive products I understand the need to 'show boat' but but less is more in this day and age.