Ashley Homestore – Cashback, Rebates & Rewards

Terrible customer focus. Purchased a leather sofa. When delivered it had a cut in the leather. Delivery team took a picture and told us customer service would contact us to either have it replaced or repaired. Customer service told us since the sofa was accepted they would only repaired it. We escalated it to the Tampa store manager. He would not allow a replacement or a discount. We are stuck with a expensive damaged sofa. We will never shop there and suggest those reading this beware of this store. After posting this review I was able to find a corporate complaint email address. I sent them a message and the issue was resolved within an hour of sending it b

I just got back from Ashley and loved the experience. I have not bought the loveseat I am looking for yet, as this is my first stop. I can tell you that have great prices and a very good selection. The person who helped me, and I can't recall his name, I was tired when I got there was just perfect. No hard sales, just showed me everything I wanted to see and spent time with me. He was just the best. Wish I could recall this name, but he can't be missed. He has the most wonderful long grey with black hair. The place is super clean and parking is ever so easy. I will go back there.

Thursday, August 22, 2024 I just purchased the Chime 12" hybrid mattress and it is WONDERFUL!! Ashley (in Pennsylvania) listed it for $299 + tax=$326.00 and IT IS A CLOUD, HONESTLY!! This is my very first bed-in-a-box and so far I am DEFINITELY OVERJOYED with my purchase. This is a medium firm and the bed hugs you when you sleep (very comfortable and plush). I ordered it Saturday, August 17th and received it on Tuesday, August 20th. THANK YOU ASHLEYFURNITURE.COM in Pennsylvania. Smile. Comfortable and HAPPY Sleeper Michele (NYC)

Although a few hiccups the local store had no control of, we received all of our furniture and our hous looks like a model home. Great service! Beautiful furniture!

Only furniture store my family has used