Apex Hotels – Cashback, Rebates & Rewards

Really poor standard of food quality and value for money in the restaurant at Apex in Dundee . I emailed the hotel 3 times to resolve still not received a response to my complaint. I have also tried to escalate outwith the hotel however there appears to be no way of raising a complaint to a higher level within Apex hotels. Extremely disappointed indeed .

Nice dining room, but be careful if you eat there. My specially prepared "gluten free" meal was most definitely not gluten free. I am now regretting going there and will take a packed lunch next time.

Spent two comfortable and enjoyable days in Bath. Rooms clean and tidy; toiletries topped up. Dificult to find a suitable, convenient slot for breakfast; all booked up. Dining staff were pleasant and helpful. They attended to every request politely and willingly. Clearing of tables was exceedingly noisy and distractiong. Reception staff were friendly and efficient, as were the bar staff Lack of a dedicated car park is a problem; and there are no "contracts" with car parks Short-staffed - Covid issue - as all hotels are. Baggage transport to room was d.i.y. - alternative was to get reception staff to vacate post and help with our luggage Little gestures e.g offering a token to get a celebratory glass of wine for a birthday/anniversary, shows the caring and obliging attitude

Fantastic service and friendly staff at the Apex hotel Dundee Spotlessly clean and given the issue we have just now a credit in how the look after customers The swimming pool was open but the other facilities we’re still waiting to be back operational COVID-19 depending The meal we had was absolutely fantastic however the £8 extra for the 6oz steak was expensive Ok the steak was fantastic but still overpriced which was a shame given the service and the rest of the meal The only thing was the room temperature which was an issue but not under apex hotels control given that the rooms don’t have air conditioning Fantastic stay and that you for your friendly assistance at all times Thanks

Have stayed at a few Apex Hotels in Edinburgh and Bath and have always had a great experience. Staff are warm and friendly and can't do enough for you. Lots to love about the hotels and each has its own character, but is still uniquely "Apex". Recommended.